Location is great with just a short walk to Mermaid Quay. The room (superior king) was large and light and airy with views over part of the bay. Bed very comfortable with good quality bedding.
Pauline
februar 2024
It’s honestly been a longtime dream of mine to stay at this hotel, ever since I saw it for the first time. I’ve had such a great time here, and my stay couldn’t have been any better! The whole staff was welcoming, friendly and extremely helpful. The room was even better than I imagined and the view of the bay was just stunning. The spa is very nice as wen, great sauna and multiple pools. The breakfast was amazing too, plenty of variety and again a very beautiful view. I’m so happy I’ve finally managed to stay here and, hopefully, I’ll have the opportunity to come back in the future! I cannot recommend this hotel enough!
Lisa
mars 2025
The reception staff were lovely and the cocktails at the bar were superb.
Leanne
mars 2025
The room and bathroom was wonderful and perfect for what we wanted. The view from our room was gorgeous 😍 Loretta from the morning buffet staff is the sunshine of your restaurant she is just absolutely awesome! Helpful, kind, friendly and everything a hostess should be.
Neto
april 2025
The friendly and helpful staff. The excellent accessibility for my disabled husband. Roomy lifts, lovely wide doorways, a massive wet room. Room for a mobility scooter to do a 3 point turn and a zimmer frame as well. Lovely view over the bay. Gorgeous swimming pool and spa. Comfy beds. Balcony. Delicious food. Disabled parking directly opposite in free car park.
Dawn
april 2025
Excellent breakfast . Evening meal was very good. Excellent swimming pool and clean changing facilities Tricia on reception gave us a very warm and helpful initial meeting Great room with a view as I had requested All the staff were very nice and helpful.
Bryn
mai 2025
Large, modern hotel with good spa area. The service was exceptional and the warmest thing about the hotel. Thank you David on Reception - there was another guy as well I'm so sorry I didn't get his name.
Claudia
mai 2025
Stunning location, as beautiful as I remember from last year. First room was bigger with a bath and shower but broken air con and was far too hot. Maintenance person sorted room change within half hour, gave me drink vouchers and staff moved my luggage for me. Pool area was brilliant again. Breakfast delicious - great to have vegan bacon as well as sausages and avocado and soya yogurt. Lovely service. Very comfortable bed. Fantastic views from balcony overlooking bay. Nature reserve and bird calls so relaxing. Location excellent for town, quay, venues and outdoor life.
Penny
mars 2025
Beautiful hotel, great location and very friendly staff. View over Cardiff Bay was stunning. Extremely clean inside and the kids got a free bag of chocolate eggs for Easter.
James
april 2025
Everything. Over the last 10 or so years I have visited at least 5 times and it never fails to disappoint. The hotel has received an upgrade since I last came and it’s the same feel, but newer and it’s great! The bedroom was wonderful, and we had a duel aspect room. The best room I’ve had an appreciated as I brought my partner here for the first time for her birthday. We brought our dog with us. Yes there’s a charge of £30, but they provided us with dog bed and bowls and he was very happy. I love that there’s no ‘dog rooms’ either. We ate in the restaurant as it was late when we arrived and the food was expensive but lovely and weren’t in the mood to go out and find something. The staff were very friendly and welcoming. Another thing I love is the pool, and the fact that the hotel doesn’t charge residents for use - something which it seems is becoming more regular. Please don’t ever change this.
Eleanor
august 2024
Reservasjoner:
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